Golden Light Privacy Policy

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Golden Light Healing collects the personal information you choose to give us when you contact us, complete a form, make an enquiry, book a session, join an event, complete a survey, or send us a message by email, phone, text or WhatsApp.

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This may include your name, email address, phone number, message, booking details, and any information you choose to share about your wellbeing needs.

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We use this information to:

• Reply to your enquiries
• Arrange appointments, classes or events
• Send booking details or session reminders
• Manage waiting lists, forms or feedback
• Keep basic business and admin records
• Improve the website and enquiry process
• Respond to questions, feedback or complaints

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Our lawful basis for using your information is usually consent, contract, legitimate interests, or legal obligation, depending on how and why you contact us.

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We do not sell your personal information. We only share information where needed with trusted service providers who help us run the website, forms, bookings, communications, reviews, analytics or email services.

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This may include services such as Wix, Google Forms, Tally, Google Maps, review widgets, email providers, booking tools or analytics tools. These providers may process data according to their own privacy policies. We aim to use reputable services that support UK GDPR compliance.

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We only keep personal information for as long as needed. Enquiry messages are usually kept for up to 12 months. Booking and session-related records may be kept for up to 6 years where needed for business, legal, tax, insurance or record-keeping reasons.

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You can ask to access, correct or delete your personal information at any time. In some cases, we may need to keep limited information where required for legal, tax, insurance or record-keeping reasons.

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Our website may use cookies and similar tools for essential website functions, security, analytics, embedded content and performance. Non-essential cookies should only be used where consent is given through the website cookie settings.

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If you are unhappy with how your personal information is handled, you can also contact the Information Commissioner’s Office at ico.org.uk.

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Golden Light Healing Statement

All services provided by Golden Light Healing are complementary and holistic in nature and are not a replacement for medical diagnosis, advice, or treatment.
It is your responsibility to seek medical guidance from your GP or healthcare provider for any physical or mental health concerns. If you are unsure whether a treatment is suitable for you, please consult your GP before booking.
Golden Light Healing accepts no liability for any loss, injury, or damage resulting from the use of the services provided, except where required by law.

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Contact us at beckster3100@gmail.com with any privacy questions.